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Is Rave Reviews Right for You?


Rave Reviews is a front-of-the-house consulting and training company. We work successfully with start-ups and existing full service restaurants to improve performance and increase potential revenues and profits. 

Services Include:  Management and Staff Hiring – Front of the House Customer Service Training

Server Seminars & Workshops- Coaching -Secret Shopping – Process and Manual Development


We do this in a several ways… with proven and effective hiring and training systems, with state of the art technology recommendations, with eLearning and hands on programs to educate your managers and staff and,  with coaching and consulting services to give you the support you need to succeed in this tough business.

Existing Restaurant Owners….Overwhelmed? Rave Reviews is right for you if you are an existing restaurant owner seeking ways to improve the top line and bottom line success of your operation. Whether employees are causing you frustration, whether you yearn to learn how to better market your restaurant or you need training processes, programs or materials, Rave Reviews can help.

New Restaurant Owners… Opening Soon? Rave Reviews is right for you if you are currently planning a new restaurant opening. Would it help to have another set of hands to assist you with the action steps needed to open on time, on task and on budget? Rave Reviews can assist with Management Recruitment, Staff Recruitment, Training Programs and Training Materials to start up right.


  • It was a pleasure working with Shelley as a mystery shopper for LockKeepers Restaurant. Her attention to detail for service excellence and eye and palate for upscale and fine dining gave me the feedback that I wanted and needed to maintain the highest quality of food and service. Your positive energy, organizational skills and professional manner were felt by our guests and our employees.

    F. Sinito, Proprietor of LockKeepers
  • Shelley shares her knowledge and expertise willingly and effortlessly. Her positive direction during our second restaurant opening resulted in a well orchestrated event.

    Debbie Gallo, Owner of Maxx Doogans
  • As project manager and coordinator for the CETA-CTI Food Services Training School, Shelley fulfilled her obligations in an exemplary fashion. She directed the development of the instructional materials, interviewed and hired teaching staff, secured equipment and screened and selected applicants to the program. Shelley maintained quality standards and worked with the college staff to implement the objectives of the project.

    C. Fought, Dean of CTI, Columbus, OH
  • Shelley's passion and experience helped us lay the foundation to re-energize and re-ignite our service training program.  She was able to help us determine where we could improve and showed us how to do it! I would recommend her company to anyone looking to start or improve a service training program.

    Lindsey Bond, Director of Recruitment & Training, Tony Packo’s LLC.
With degrees in business and restaurant management, Shelley Solomon Cull founded Rave Reviews to help good restaurants become great. Read more >

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© 2014 Rave Reviews, LLC / Webster, MA / 508.461.6713